Robert Prusa

Robert Prusa is an experienced client success professional with a strong background in enhancing client satisfaction and service delivery across various industries. Currently serving as Sr. Director of Client Success at Rightworks since April 2016, Robert has focused on evaluating product gaps, leading teams to achieve desired client outcomes, and overseeing key client initiatives. Previous roles include Service and Support Manager and Client Services Manager at Xcentric, where Robert was responsible for improving client experiences and managing service procedures. Additionally, Robert held managerial positions at Great American Days and Follett Higher Education Group, where operational management and customer service excellence were prioritized. Robert holds an AB in History and Religion from The University of Georgia.