Rob Arevalo has a diverse work experience spanning various industries. Rob currently works as a Regional Operations Manager at Right2Drive Accident Loan Cars since May 2020. Prior to this role, they worked as a Customer Service and Revenue Manager at Tripz Car Rentals from February 2019 to May 2020.
In 2018, Rob worked as an Education Account Manager at OfficeMax New Zealand from October 2018 to January 2019. Before that, they held the position of Client Services Manager at SHORE Solutions Inc. from October 2014 to July 2018. In this role, they were responsible for managing the overall health of an account portfolio and played a key role in growing startup campaigns and identifying gaps in existing contracts. Rob also developed various reports and processes to improve client services.
From September 2012 to September 2014, Rob worked at Vodafone as a Customer Experience Lead. Prior to this, they worked as a Back Office Specialist from February 2009 to August 2012, where they were involved in test phases and handled back office reports on team productivity.
Before joining Vodafone, Rob worked at Convergys from January 2008 to December 2008 as a Team Leader and from May 2005 to December 2007 as a Technical Customer Care Representative.
Overall, Rob Arevalo has a strong background in customer service, account management, revenue management, and team leadership. Rob has demonstrated expertise in improving client services and driving growth in various organizations.
Rob Arevalo completed a Bachelor of Education Studies with a focus on Alternative Education Systems at the University of the Philippines from 2016 to 2020. Prior to that, in 2007, they attended Rivan IT Systems for a period of one year to study CCNA, though it is unclear if they obtained a degree. Earlier on in their education, from 2002 to 2005, Rob attended Pamantasan ng Lungsod ng Maynila to study Electronics and Communication Engineering, again lacking information on obtaining a degree. In addition to their formal education, Rob obtained the Six Sigma Certification from the Aveta Business Institute in April 2015.
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