Matt Birt is a seasoned Business Analyst with extensive experience in both technical and customer service roles. Currently employed at rightmove.co.uk since January 2016, Matt leverages analytical skills to drive business requirements and enhance operational processes. Previously, at Truphone from March 2010 to December 2015, Matt served as a Technical Business Analyst, managing the global implementation of Mobile Number Portability (MNP) functionality across multiple countries and providing critical support to development teams and regulators. In addition to technical roles, Matt has served as a Customer Service Team Manager and Global GSM Second Line Support, focusing on team performance and issue resolution. Prior to Truphone, Matt worked as a Project Analyst at Bristol-Myers Squibb, where contributions to the global implementation of a travel expense solution earned recognition and awards. Educational qualifications include a BA Hons in Italian and Spanish with French from Bangor University.
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