John Blount is a results-driven SaaS professional with four years of experience, currently serving as the Director of Customer Support at Rightsline. They have a proven track record in application support and team management, focusing on process development and KPI tracking to enhance team efficiency and customer satisfaction. Previously, John held various roles, including Application Support Manager and Senior Application Support Specialist at Rightsline, as well as positions in logistics, sales, and marketing within the entertainment industry. John is committed to delivering excellence in customer support through innovative solutions and maintaining high standards in quality care.
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