Melissa Ramirez Nava

Melissa Ramirez Nava is an accomplished professional with extensive experience in product analysis and business strategy. At Auna, from October 2021 to November 2022, Melissa contributed to the development and implementation of strategies focused on enhancing customer experiences across various platforms. Subsequently, at Banco de Crédito BCP, from December 2022 to January 2025, Melissa worked as a Business Specialist Advanced, focusing on payment solutions and customer-centric product management. Previous roles include Product Interns at Rimac Seguros y Reaseguros and in behavioral design, where Melissa played a key role in enhancing digital tools for life insurance and investment products. Melissa holds a Bachelor's degree in Industrial Engineering from Universidad Nacional del Callao and has furthered education in data analytics and behavioral design.