Mitzy Escobar Utcañe is a professional specializing in Experience Design with over five years of experience in consulting, leading projects that prioritize user-centered solutions. They have worked at companies such as Aon Perú, Neo Consulting, Grupo Celima Trebol, and Mambo, where they focused on Customer Experience, Cultural Transformation, and Data Analytics. Currently, Mitzy is a Service Designer at Rimac Seguros y Reaseguros and holds a Bachelor's degree in Business Engineering from Universidad del Pacífico, which they completed in 2018. Through their various roles, they have demonstrated a commitment to implementing innovative strategies and improving user experiences.
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