Kate G.

Kate G. is an experienced IT professional with a robust background in technical support and service delivery management. Currently serving as the Service Delivery Manager at Rincon Research Corporation since December 2019, Kate has a history of leadership roles, including serving as the Technical Project Manager at Nextrio and leading a team at Vantage West Credit Union. At Vantage West, responsibilities included managing a technical support team and overseeing a 24/7 service desk, supporting over 500 end users. With a Master’s Degree in Information Technology from the University of Maryland Global Campus and a Bachelor's in Hotel and Restaurant Management from Northern Arizona University, Kate combines technical expertise with strong customer service skills developed in earlier positions, including roles in telecommunications and customer service at Blockbuster.