Joe Hackett is an accomplished Technical Program Manager III at Ring since March 2017, with extensive experience in improving workflows and customer support processes. Previously, Joe held roles as Technical Program Manager II and QA Engineer II at Ring, where successful initiatives included transitioning from Scrum to Kanban and establishing document standards. Joe's prior experience includes QA Engineer at Zonoff and QA Analyst at HomeNet Automotive, where responsibilities ranged from developing test plans to managing a data team. Joe holds a Bachelor of Science in Information Sciences and Technology from Penn State University.
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