Kirk Howard is a seasoned professional with extensive experience in team leadership and operational management across various sectors. Currently serving as a Supervisor at Ring since November 2018, Kirk leads a team of up to 20 members in troubleshooting device issues and customer inquiries. Prior to this, Kirk revitalized card services at Arizona Federal Credit Union and managed fraud recovery operations at JPMorgan Chase, demonstrating strong capabilities in process improvement, team coaching, and crisis management. Kirk's career also includes significant roles at Cox Communications and Discover Financial Services, focusing on enhancing customer service and preventing fraud. Kirk holds a Bachelor’s degree in Communications from the University of Northern Iowa.
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