Angelo Castro is a skilled professional currently serving as a Tier 3 Network Engineer/Analyst for RingCentral, where they operate as the sole representative in Manila, handling high-level escalations and ensuring global network stability. With a background that includes roles at QuintilesIMS, Genesys, Banco de Oro, and Oracle, Angelo has developed expertise in managing complex network incidents and providing IT support across various sectors. They have a proven record in delivering critical solutions for Fortune 500 clients and conducting thorough root cause analyses to uphold service quality. Additionally, Angelo currently holds a position as an IT Asset Management Analyst at Oracle, focusing on improving operational efficiency and compliance.
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