David Burns is an experienced project manager currently serving in the Program Management Office at RingCentral since December 2021. Prior to this role, David managed complex telephony and call routing projects at Carousel Industries, focusing on various industries such as media, hospitality, healthcare, and banking from January 2020 to December 2021. David's extensive career includes a significant tenure at Charter Communications from December 2007 to January 2020, where responsibilities involved fostering customer loyalty and leading diverse teams in network engineering and telephone operations. Earlier positions include roles as a Senior Metrics Analyst at Spectrum Enterprise and various system and software analyst positions at Level 3 and Broadwing Communications, where David oversaw call center application development and managed Genesys computer telephony integration systems. David is also pursuing further education in IT Project Management and has completed a certificate in Computer Information Technology Database from Austin Community College.
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