Debbie Sweitzer is a seasoned Customer Success Manager with extensive experience in managing client relationships and driving customer retention. Currently at RingCentral since July 2021, Debbie oversees a significant client portfolio generating over $9 million in annual recurring revenue and has achieved a 25% increase in customer retention through strategic guidance. Prior roles include Senior Customer Success Manager at Alvaria, where Debbie collaborated with key stakeholders and cross-functional teams to align customer success initiatives with company objectives. Additionally, Debbie served as Service Delivery Manager at JT Global Enterprise, managing telecom infrastructure for a prominent client, and has a background as Customer Account Manager at ISI Telemanagement Solutions, focusing on SaaS implementations. Early career experiences include roles in relationship management and sales project management at ConferencePlus and CommuniTech Services. Debbie holds a degree from the College of DuPage.
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