Derek Chan

Derek Chan is a seasoned IT professional with extensive experience in technical support and systems administration. Currently serving as a Sr Executive IT Support Specialist at RingCentral since May 2020, Derek has a strong background in managing Windows and Mac operating systems, Active Directory, and Office365 functionalities using PowerShell for user and resource management. Prior to RingCentral, Derek worked at 8x8, Inc. for nearly seven years, where responsibilities included managing systems and desktop support, user administration in G Suite, and employing various tools for device management. Derek began the career as a Desktop Support Engineer at Live365, progressing to roles that included overseeing a customer service team and managing inventory. Derek holds a Bachelor of Science degree in Electrical Engineering from San José State University, earned in 2002.