Jane Symonds

Jane Symonds is an experienced professional in client services and customer experience, currently serving as a Client Partner in Professional Services at RingCentral since October 2017. Prior to this role, Jane was a CS Strategy Consultant at Peninsular Consulting Limited, assisting Secret Escapes in enhancing its customer service strategy. With a rich background in leadership positions, Jane has held roles such as Head of Customer Service and Contact Centres at moneycorp and Head of Contact Centres at the Money Advice Service, managing substantial teams and budgets. Additional experience includes significant positions across various companies, focusing on customer service operations and consulting. Jane holds a Prince 2 Practitioner certification and completed executive education at Hult Ashridge.