John Baxter is a Global Enterprise Technical Account Manager at RingCentral, where they currently manage key client relationships and technical support strategies. Prior to this role, John served as a Technical Support Supervisor at NICE inContact from 2015 to 2021, overseeing a team of engineers and handling customer escalations. John's earlier experience includes positions as a Technical Support Engineer Tier 1/2/3, where they managed customer inquiries and collaborated with cross-functional teams to resolve issues.
Location
Salt Lake City, United States
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