John Gallivan is a methodical engineer currently serving as a Tier 3 Engineer at RingCentral, where they have worked since 2014. Prior to this role, John gained experience as an Enablement Services Engineer and Senior Backbone Engineer at Avaya from 2012 to 2014, providing high-level support for various messaging products. John holds a Master of Applied Science in Information and Communication Technology from the University of Denver and a Bachelor of Arts in Mathematics from Metropolitan State College of Denver. Their passion lies in solving technical and organizational problems while sharing knowledge to enhance efficiency in the workplace.
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