Keith Roller is an accomplished professional with extensive experience in customer relationship management (CRM), analytics, and technical services. They served as Director of Analytical CRM at eConvergent Inc. from 1999 to 2001, where they defined and implemented analytical CRM processes and led a development team. In recent roles, including as AVP of Professional Services at RingCentral and Sr. Director at Genesys, they focused on operational excellence and customer success, managing significant teams and driving substantial revenue growth. Currently, they are pursuing a BS in Finance and Economics at the Rochester Institute of Technology.
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