Kevin Bedwell

Kevin Bedwell is a seasoned customer success professional, currently serving as a Customer Success Manager at RingCentral since May 2024. Prior to this role, Kevin spent nearly 14 years at Avaya as a Senior Customer Sales Consultant, leading customer lifecycle service and support as a Subject Matter Expert on both premise and cloud solutions. Kevin's extensive experience also includes various positions at Nortel Networks, where responsibilities ranged from Service Solutions Architect to Service Account Manager, and involved developing service solutions, managing service sales, and overseeing customer service for the North Texas region. Kevin's career began in the United States Marine Corps, where skills in network design and support were honed within R&D environments.