Mark Escranda is an experienced professional in customer service and support, currently serving as a Customer Success Specialist at RingCentral since July 2020. Previous roles include Chat Support Representative at [24]7.ai, Fraud Analyst at Ubiquity, and Travel Services Specialist at SYKES. Mark started a career in customer engagement and hospitality with positions as a Telesales Representative at Sitel, Store Supervisor at Starbucks, Head Waiter at Nomama Artisanal Ramen, Bar Staff at Rue Bourbon, and Bartender at Ascend Superclub. Mark holds a degree from Pateros Technological College, earned between 2008 and 2011.
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