Mike Egli

Mike Egli is an experienced leader in customer experience and technology transformation, currently serving as a CX Client Principal at RingCentral since October 2023. Previously, Mike excelled at Five9 as a Principal Consultant specializing in CCaaS and CX strategies, with a focus on AI-driven improvements for large enterprises. Mike's career includes significant roles at Varonis, Active Telesource, KRP Communications, Integrated Voice Resources, and ITernative, where Mike cultivated relationships, managed teams, and oversaw technology strategies. Mike holds a Master of Science in Applied Information Management from the University of Oregon and a Bachelor of Science in Information Technology from the University of Phoenix.