Natalie McGathan has accumulated substantial experience in customer success and service delivery across multiple companies. Currently an Account Manager at RingCentral since November 2019, Natalie has previously held roles such as Senior Customer Success Manager and Customer Success Manager. Prior experience includes serving as a Service Delivery Manager at NTT Ltd., focusing on managed services for clients undergoing transformation, and a Customer Service Manager at GTT, where strategic account management was central. Earlier roles included a Solutions Engineer, co-founding and managing a not-for-profit events company, and working as an Administrative Assistant at Viridor. Natalie's career is complemented by a degree in Art & Design from Brooklands College.
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