Ravi Shekhar is a highly experienced software engineer with a strong background in telecommunications and contact center development. Currently serving as a Staff Engineer at RingCentral since August 2022, Ravi has contributed to the RingCX Contact Center. Previously, as a Senior Lead Engineer at Airtel Digital from November 2018 to July 2022, Ravi successfully bootstrapped the architecture, development, and deployment of the Airtel Locate project. Ravi's experience includes roles such as Technical Anchor at Netcracker Technology, Architect at Ericsson, and Senior Software Engineer at Aricent, with a foundational role as Systems Engineer at Tata Consultancy Services. Ravi holds a Bachelor’s Degree in Computer Science from Birla Institute of Technology, Mesra (2005 - 2009).
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