Ronnie Carreon

Ronnie Carreon has extensive experience in telecommunications and customer service operations, currently serving as Associate Director at RingCentral since December 2012, where responsibilities include managing a global team focused on Telco Operations related to number, voice, and text provisioning, ensuring quality service and adherence to administrative procedures. Prior to this role, Ronnie worked as a Report Analyst III at APAC Customer Services from June 2007 to December 2012, overseeing Key Performance Indicator and Production Reporting for various business segments and facilitating meetings with clients to address Service Level Agreement reporting needs.