Scott Truelson possesses extensive experience in customer success and project management within the telecommunications industry. At Mitel, responsibilities as a Migration Specialist included migrating clients to the connect CLOUD platform and ensuring compliance with company policies. As a Customer Success Manager, Scott negotiated renewal agreements and served as a subject matter expert, managing over $5.8 million in annual billing. Currently, at RingCentral, the role focuses on maintaining and growing monthly recurring revenue for valued customers while leading various initiatives. Previous experience includes support services and training development at ShoreTel, where Scott managed multiple projects and honed industry knowledge.
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