Sharon Bexley is an experienced professional in service delivery management, currently serving as Manager of Managed Services at RingCentral since March 2022, after a long tenure at Avaya beginning in March 2000. In her roles, Bexley has acted as a dedicated liaison to enhance customer satisfaction and fulfill contractual Service Level Agreements for complex global clients, facilitating escalation support and collaborating with internal teams to ensure effective account management. Additionally, Bexley has experience in process development and execution across various managerial positions, including Partner Services Manager and Offer Manager, with a focus on supporting resellers and improving operational workflows. Bexley also holds service delivery responsibilities at Hewlett-Packard, further underscoring expertise in the telecommunications and technology sectors. Educational credentials include attendance at Metropolitan State University of Denver from 1989 to 1994 and completion of secondary education at Arvada Senior High School.
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