Steve Cates is a Professional Services Architect at RingCentral, specializing in global enterprise cloud communications and collaboration solutions. Their career began as a Trainee Telecommunications Engineer at PhoneZone from 1991 to 1994, followed by various roles including Field Maintenance Engineer at DeTeWe and Field Service/Tech Support Engineer at Maintel until 2014. They later held positions such as Solutions Architect and Presales Consultant before their current role. Cates holds a City and Guilds qualification in Electrical, Electronics and Communications Engineering from City Way College.
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