Tom Liles is a Solutions Engineer at RingCentral since January 2015, focusing on the development of the BTCW UC product with BT and providing technical expertise to find suitable customer solutions. Previously, Tom served as a Channel Account Executive, managing the South East region and delivering training and sales support for BT's cloud phone offering. Prior experience includes roles at Avaya as an Associate Accounts Manager, where responsibilities included building relationships with the BT channel and training staff to enhance market share, and as an Account Manager at Office is, emphasizing client growth. Early career roles involved lead generation at roofguard and customer service at B&Q. Tom holds a 2:2 degree in Accounts and Management from the University of Essex, completed in 2010, following education at Ecclesbourne School.
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