Vadim E. has extensive experience in technology and management, currently serving as a Sr. Manager at RingCentral since February 2012, where leadership involves overseeing multiple teams focused on customer-facing services related to Change and Incident management processes. Prior to this role, Vadim held positions such as Team Leader and Release Manager, demonstrating expertise in coordinating deliveries, managing ITIL processes, and developing management tools integrated with various platforms. Before RingCentral, Vadim was a QA Manager at Oberon Media, overseeing the QA department and its transition, managing a team of 15, and collaborating with Microsoft on certification projects. Early career experience includes work as a software developer at Anixom, contributing to web store development. Vadim holds a Candidate of Technical Sciences degree in Information Technology from Peter the Great St. Petersburg Polytechnic University and a Bachelor's degree from the St. Petersburg State Chemical Pharmaceutical Academy.
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