Alejandro Hernandez

Alejandro Hernandez is a seasoned professional with extensive experience in technical support and network management roles. Currently serving as the Technical Support Operations Manager at RingLogix since October 2022, Alejandro previously held positions at NetSapiens, including Senior VoIP Engineer and Client Services Engineer Level 3, where responsibilities included deploying and troubleshooting a proprietary Voice Over IP system within a multicultural team. Alejandro also served as the Regional Network Manager at RECSA Argentina, overseeing network functionality and security across multiple countries, and worked at PlayStation as a Service Desk Specialist managing client-facing systems. Additionally, Alejandro began a career at SYKES as a Customer Support Representative, specializing in troubleshooting audio and video devices. Alejandro holds degrees in Computer Science and Project Management with certifications in Microsoft Server Administration and Agile Methodologies.