Simon James is a seasoned IT service manager specializing in change and release management. Currently a Specialist Change & Release Manager at Rio Tinto since 2021, Simon manages up to 300 changes weekly, ensuring alignment with governance standards. Previously, Simon held leadership roles at Kleinwort Hambros and Enzen Australia, focusing on IT service management and incident management, and played a pivotal role in the merger of Kleinwort Benson and SG Hambros. With certifications in ITIL, ScrumMaster, and PRINCE2, Simon is well-positioned at the intersection of IT service management and AI strategy.
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