Luis E. is an experienced professional in player support and management, currently serving as a Senior Partner Manager at Riot Games since July 2022, where responsibilities include overseeing operations and financial decisions for the Americas, managing an $8M+ budget, and collaborating on global projects. Previously, Luis held roles as Partner Manager II and Regional CX II at Riot Games, focusing on operational management and player support initiatives. At Midnite, Luis established an in-house support team and worked closely with legal teams on policy localization. As a Player Success Manager at StreamElements, achievements included record-setting customer acquisitions in Brazil and LATAM. Luis began a career at IBM as a Pre Sales Engineering intern, supporting the Senior Sales team. Education includes a Bachelor of Science degree from Full Sail University.
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