William C.

William C. is an experienced IT professional currently serving as an IT Technician-2 at Riot Platforms, Inc. since August 2022, where responsibilities include overseeing SaaS solutions management and device management primarily through platforms like Microsoft Azure and Intune. Prior to this role, William held various positions in the US Army, such as Team Lead and Regional Network Leader, where achievements included successfully completing training missions and configuring network equipment. William also has experience as a Help Desk/Automation Leader, providing support to over 500 users. Education includes an ongoing Associate of Science degree in Business Administration and Computer Science at Austin Community College and additional training from ACI Learning.