Brian Miranda

Brian Miranda is an experienced customer support professional with a strong background in insurance and relationship management. Currently serving as an Insurance Supervisor at Rippling since October 2021, Brian oversees a team that consistently achieves a 90% average Customer Satisfaction Score by aligning customer success with company objectives. Prior to this role, Brian held various positions at Gusto, including Insurance Team Lead and Insurance Specialist, where effective client relationship management and resolution of payroll and benefits inquiries were key responsibilities. Brian also has experience in sales and product demonstration from roles at Mosyle Corporation and Apple, and began a career in customer service as a Sales Associate at Ron Jon Surf Shop. Brian holds an Associate's degree in Psychology from Valencia College.