Joe Nikles is a Senior Technical Account Manager at Rippling, having joined the company in March 2022. Previously, Nikles held various positions at Paychex from September 2016 to March 2022, including Enterprise Account Manager, Account Manager, Senior Payroll Specialist, and Payroll Specialist. In these roles, Nikles managed enterprise-level and mid-market clients, provided comprehensive support for Paychex products, facilitated client training, contributed to knowledge management efforts, and fostered strong client relationships that resulted in high retention rates. Nikles holds a Bachelor of Sciences degree in Business Administration, Management and Operations from Kutztown University of Pennsylvania, earned between 2012 and 2016.
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