Josh Thomas

Josh Thomas is an accomplished manager with extensive experience in customer success and technical account management, currently serving as Manager of Technical Account Management at Rippling since March 2024. Previously, Josh held the position of Manager of Customer Success at UKG from August 2021 to August 2023, where valuable expertise in Human Capital Management (HCM) was developed over eight years. At Namely, Josh built and led a team of eight Client Success Managers while managing a $39 million portfolio from October 2018 to May 2020. Prior experience includes roles at ADP as a Client Success Executive and a NAS HCM Client Consultant II, contributing to client satisfaction and retention strategies. Josh’s career began as a Space Planning Analyst at Pivotal Retail Group and as an Information Technology Specialist, providing critical IT support. Josh earned a Bachelor's degree in Political Science and Government from Kennesaw State University in 2012.