Manoj Barai is a skilled Platform Specialist and SaaS expert currently at Rippling, where they focus on quality adherence, automated workflows, and reports management. With over two years of experience in customer support, Manoj has established a reputation for resolving complex issues and enhancing customer satisfaction. Previously, they served as a Service Desk Analyst at Cognizant and a Service Support Representative at Unisys, where they contributed to optimizing support processes. A dedicated mentor and subject matter expert, Manoj is committed to delivering seamless customer experiences.
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