McKenna Perez is a seasoned Technical Account Manager at Rippling since July 2025, with extensive experience in customer success and operations management. Previously at ConnectWise from January 2018 to July 2025, McKenna held various roles including Manager of Partner Success and Manager of Partner Care, focusing on Salesforce reporting, team metrics, and customer satisfaction. McKenna also led teams as an Associate Manager and Team Lead, ensuring optimal performance through goal setting and training. Earlier professional experience includes roles as Office Manager at E-Star Roofing and Executive Office Manager at Woodlief & Rush - Law Firm. McKenna holds a Bachelor of Science in Criminology from the University of South Florida and an Associate of Arts from Hillsborough Community College.
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