Mike Velez

Mike Velez has extensive experience in implementation and client success across various industries. Currently serving as an Implementation Manager at Rippling since June 2024, responsibilities include managing end-to-end implementations and customizing the platform for SMB clients. Previous roles include Implementation Manager at Sendlane, where Mike oversaw multiple client onboardings, and Client Success Specialist at Edlio, focused on maintaining long-term relationships with schools. Earlier career positions include Agent Development & Account Manager at Logistic Dynamics, Freight Support Representative at BlueGrace Logistics, and Customer Care Representative at Fleetmatics. Educational background includes a Bachelor of Science in Digital Film and Video Production from The New England Institute of Art and an Associate of Science in Radio/Video Production from Mount Washington College.