William Borris is a seasoned Strategic Account Manager currently at Rippling since March 2024, with extensive experience in account management and customer success across multiple organizations. Previously, William served as a Relationship Manager for Key Accounts at Intercom from March 2022 to March 2024, managing a $4 million+ book of business and achieving top performance in net revenue retention. William has a track record of exceeding quotas and driving growth through strategic account planning, stakeholder engagement, and collaboration with product and sales teams at companies such as Cvent, Showpad, and Yello.co. With a background in managing enterprise-level clients and a strong focus on customer success, William's career also includes roles in catering and hospitality, showcasing a diverse skill set in relationship management and operational leadership. William holds a Bachelor of Applied Science in Wildlife Ecology from the University of Wisconsin-Madison.
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