William Hanlon has a diverse background in customer support, sales, and operations spanning several industries. Most recently, William serves as a Senior Customer Support Specialist at Rippling, following a tenure as a Customer Support Specialist there. Previous experience includes roles at PitchBook Data, where William progressed through Tier I and Tier II Customer Support Specialist positions, and at Outdoors, Inc. as a Sales Specialist and Bicycle Technician. William co-founded Curious Bike Tours, managing operations from October 2018 to December 2020, and held the position of Bike Shop Manager and Certified Technician at REI. Early career roles include guest relations at Holiday Valley Resort and performance as the bassist for the Victor Wainwright Band. Educationally, William earned a Bachelor of Business Administration in Hospitality Administration/Management from The University of Memphis.
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