Heng Ma has a strong work experience in technical writing and documentation. They started their career as an Information Developer at IBM in 2006 and worked there until December 2010. Then, they joined EMC as a Senior Technical Writer from December 2010 to May 2013. After that, they worked at Danfoss as a Technical Writer from August 2013 to December 2015. Heng Ma then joined Dolby Laboratories as a Senior Technical Writer from December 2015 to November 2018. They then joined Zuora, where they held the roles of Senior Technical Writer from November 2018 to April 2020 and Principal Technical Writer from May 2020 to January 2021. After their tenure at Zuora, Heng Ma worked at ByteDance as a Content Strategist / Technical Writer from January 2021 to February 2022. Currently, they are employed as a Documentation Lead at Singularity Data, starting from March 2022.
Heng Ma's education history begins in 2001 when they enrolled at Shandong University. They pursued a Bachelor's degree in Computer Science and completed their studies in 2005.
In 2007, Heng Ma obtained the IBM Certified Database Associate - DB2 9 Fundamentals certification from IBM.
Later, in 2012, Heng Ma obtained the EMC Information Storage Management Associate Certificate Version 2 from EMC Education.
In 2021, Heng Ma's education includes a brief period at Product Marketing Alliance, although no specific degree or field of study is mentioned in this entry.
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