Nick Adams

Nick Adams has a diverse work experience spanning over 17 years. Nick is currently working as a Senior Analyst, Customer Support at Riskonnect, Inc. since July 2022. Prior to this, they worked at Castellan Solutions as a Senior Application Support Analyst from October 2020 to July 2022.

Before that, Nick worked at Assurance Software Inc. from September 2018 to October 2020 as a Senior Application Support Analyst. Their responsibilities included troubleshooting live issues and questions for software applications, data importing, knowledge article technical writing, and training for new customer implementations. Nick was also a Dell Boomi Associate Developer certified and used it for data automation methods.

From May 2018 to September 2018, they worked as an Application Support Analyst at Assurance Software Inc., where they handled customer issues and questions for software applications. Nick was responsible for data imports and training new customers. Nick was also learning Dell Boomi software for data automation methods.

Nick's experience also includes working as an Application Support Analyst at Sungard Availability Services from December 2016 to May 2018, where they handled customer issues and questions for software applications, data imports, and training for new customer implementations.

In addition to their technical roles, Nick has also worked at Zoomer as an Operations Specialist from October 2015 to November 2016. Their responsibilities included process creation and troubleshooting, updating spreadsheets, and answering support questions from employees and independent contractors.

Before that, Nick worked at Woodgrain Distribution as an In-Store Representative from September 2014 to August 2015, where they handled the ordering of wood moulding products, merchandising, and credits for cut products.

Prior to that, they worked at Sony as a Sales Lead from October 2010 to April 2014, overseeing operations for multiple departments and achieving top sales in the U.S.

Nick began their career at Target as an Electronics Team Leader from March 2006 to September 2010.

Their earliest work experience was as an Assistant Manager at The Yankee Candle Company, Inc. from February 2005 to February 2006.

Nick Adams obtained a Bachelor's degree in Database Management from DeVry University, where they studied from 2012 to 2016. Prior to that, they earned a Bachelor's degree in Web Page, Digital/Multimedia and Information Resources Design from the University of Phoenix, attending from 2009 to 2010. Nick also holds a Bachelor's degree in Psychology from Kutztown University of Pennsylvania, which they completed from 2003 to 2005. In addition to their degree, Nick obtained a certification as a Dell Boomi Associate Developer from Dell Boomi in December 2018.