Paula Muncy

Customer Success Manager at Riskonnect

Paula Muncy has over a decade of experience in the field of account management. Paula started their career in 2008 at Healthesystems, where they worked as a Senior Account Manager until 2020. In this role, Paula was responsible for managing client accounts, ensuring client satisfaction, and renewing contracts. Paula also collaborated with cross-functional teams to resolve any issues.

In 2020, Paula joined Riskonnect, Inc. as a Customer Success Manager. Their responsibilities in this role include creating growth strategies for clients, maintaining client portfolios, implementing adoption improvement plans, and managing client renewals. Paula also focuses on fostering cross-functional collaboration and ensuring swift issue resolution.

Overall, Paula Muncy has a proven track record in account management, with a focus on customer success and maintaining long-term client relationships.

Paula Muncy earned their Bachelor of Business Administration (BBA) degree with a focus on Business Management from the University of Oklahoma. Paula received a special distinction for their studies in this field. The dates of their enrollment and completion of the program are not provided.

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Timeline

  • Customer Success Manager

    September, 2020 - present