Wayne Bernier

Wayne Bernier has a diverse work experience spanning over two decades. Wayne started their career as an Account Executive/Team Leader at Corporate Systems, where they focused on revenue growth, account management, project management, and customer retention. After that, they worked at CS STARS as a Senior Manager of Client Operations, where they managed a customer operations team and guided them in account management and sales strategies.

In 2007, Wayne joined Aon eSolutions as a Senior Client Development Manager, specializing in up-selling Risk Management Information Systems and Medical Bill Review products and services to existing customers, including Fortune 500 corporations and Third Party Administrators.

Wayne then moved on to StrataCare as a Senior Account Manager, responsible for managing client accounts in the Workers Compensation/Auto industry and ensuring client satisfaction and profitability.

Wayne worked at Ventiv Technology as a Client Delivery Leader, where their primary focus was understanding customer needs and providing custom software solutions and support. Wayne also developed improvement plans for the customer base.

Currently, Wayne is working at Riskonnect, Inc. as a Senior Customer Success Manager. Wayne maintains a book of business and ensures client satisfaction, retention, and health. Wayne collaborates with internal resources to manage post-implementation accounts.

Overall, Wayne Bernier has consistently demonstrated excellent customer relationship management skills and has a solid track record of exceeding sales targets and achieving client satisfaction throughout their career.

Wayne Bernier attended Canyon High School from 1986 to 1988, where they pursued General Studies. Following their high school education, Wayne went on to Texas Tech University from 1988 to 1992, focusing on Marketing/Marketing Management, General.