Eileen Chen is a seasoned professional in customer success and business development, currently serving as a Senior Customer Success Manager at Rithum since October 2023. Prior to this role, Eileen held multiple positions at ChannelAdvisor from August 2019 to October 2023, including Customer Success Manager and Account Manager focusing on customer retention. Eileen's experience also encompasses a role as Business Development Representative at Palo Alto Networks (May 2018 - June 2019) and at Symantec (June 2015 - May 2018) as a Customer Care Officer. Eileen holds a Bachelor's degree in Engineering from South China Agricultural University.
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