Gerwin Bosker

Gerwin Bosker is a freelance IT manager, service manager, project manager, and product owner with over 10 years of experience in the field. Currently, they serve as a program manager for ServiceNow at Rituals (B Corp™) while also managing projects for Gemeente Groningen, focusing on the re-implementation of ITSM processes. Previously, at TVM, they held the position of senior service level manager and product owner, bridging the gap between business and IT. Gerwin's extensive background includes various roles at Accenture, where they contributed to telecom, utilities, banking, insurance, and retail industries, showcasing their ability to navigate IT from multiple perspectives. They hold degrees in Information Services and Management, as well as Communication and Information Sciences.