Andrew Shaw

Andrew Shaw has extensive experience in the IT support field, with a strong background in managing support teams and overseeing IT operations for various companies. Andrew has a certification in IT Service Management and has worked with a range of stakeholders, including senior executives. Andrew has a proven track record of successfully managing and increasing support for large user bases across different regions. In addition to their managerial roles, Andrew has also worked as an IT field support analyst and technician, gaining valuable hands-on experience in desktop support.