Jaime Grantham

Jaime Grantham is a seasoned Senior Customer Success and Renewals Leader currently serving as the Director of AMER Renewals at Riverbed Technology. With a background in mathematics from Trinity University, Jaime has excelled in various roles within the software industry, including management positions at Splunk and SurveyGizmo, where they drove client retention and renewals. Jaime's career highlights include exceeding renewal quotas, managing large accounts, and coaching teams to achieve high retention rates. Previously, they also held leadership positions at Rally Software, TermScout, and BCOR, showcasing a consistent track record of operational excellence and customer success.