Joe Miehl is an experienced professional in customer success and software engineering, currently serving as the Director of Global Customer Success at Riverbed Technology since June 2025. Prior to this role, Joe held the position of Customer Experience Manager at Akamai Technologies from January 2024 to June 2025 and led Global Customer Success at Riverbed from January 2022 to January 2024. Joe's earlier career at GEICO spanned nearly 27 years, where positions included Software Engineering & RPA Manager, Manager of End User Experience, and Regional LAN Manager among others. Joe holds a Bachelor of Science in Database Administration from the University of Phoenix, earned between 2015 and 2018.
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