RiverStar
Thomas Page is currently the Director of Health and Community Initiatives at RiverStar. With extensive experience in non-profit strategic planning and organizational development, Thomas has held various executive positions including Executive Director at Michigan 211 and 2-1-1 Maryland. Thomas also served as the Executive Director at Washington Information Network 2-1-1 and the Municipal League of King County. Thomas holds a Master of Not-For-Profit Leadership from Seattle University and a Bachelor's degree in International Relations from Earlham College.
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RiverStar
Every customer interaction is a process with a specific objective. It has a beginning, a middle, and an end, and it generates a specific result. Our purpose at RiverStar is to enable you manage each point in the customer interaction process whether that process is initiated by the customer or the business itself (i.e., Inbound or Outbound Customer Contacts). Our customized business process based applications allow you to realize huge performance benefits (higher first call resolution, improved customer satisfaction, and improved customer operations) by simply creating process-driven customer interactions.